🛡️ Safe Gaming

la44— Responsible Gaming at —
Keep the Fun, Keep the Control

When gaming goes beyond entertainment and becomes a problem, taking the right steps is the smart move. la44 believes responsible gaming is the foundation of a happy and healthy gaming life.

24/7 support
Limit-setting tools
Self-exclusion benefits
Keep in mind
  • Only players aged 18+ are permitted to play
  • Do not chase losses
  • Never bet beyond your budget
  • Get help immediately if you're struggling

18+
For adults only
24/7
Support is always available
5+
Protection tools available
100%
Free support services

La44's Responsible Gaming Tools

La44 provides a range of effective tools to keep your gaming experience safe and enjoyable.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. To increase the limit, a 24-hour cooling-off period applies.

Session Time Limit

Set a time limit for how long you play in a single session. Once the time is up, la44 will automatically notify you and end the session.

Setting a loss limit

Decide in advance how much you are comfortable losing in a given period. When that limit is reached, your session will be automatically suspended.

Cooling-Off Break

Take a self-imposed break of 1 day to 6 weeks. During this time, account access will be temporarily suspended and no promotional messages will be sent.

Self-Exclusion

From 6 months to permanently — you can exclude yourself from the platform for any duration you choose. This is the strongest protective measure available and takes effect immediately.

Reality Check Alert

At regular intervals you'll be notified of how long you've been playing and how much you've won or lost. This information helps you make informed decisions.


What is Responsible Gaming?

Responsible gaming isn't just about betting less — it's about enjoying gaming with the right mindset. At la44, responsible gaming means keeping entertainment fun and making sure it never becomes an addiction.

Online betting and gaming is an enjoyable leisure activity for many. But like any form of entertainment, it's important to stay within your limits. la44 believes every player deserves a happy and safe experience.

The foundation of responsible gaming is self-awareness — being honest about your gaming habits and having the courage to seek help when needed. la44 is committed to being by your side throughout that journey.

Core Principles of Responsible Gaming

Gaming should be a source of entertainment, not income. When playing stops being enjoyable or starts causing stress — that's a sign the limits have been crossed.

Recognise the warning signs of a problem

Gaming addiction doesn't happen overnight — habits shift gradually. Certain warning signs are worth watching out for. If any of the following apply to you, please contact la44 Support.

  • Betting beyond your budget or with borrowed money
  • Repeatedly playing to try to win back lost money
  • Cutting back on time with work, family, or friends to spend more time gaming
  • Unable to stop playing even when you want to
  • Hiding or lying about your gaming activity
  • Feeling anxious or irritable when not gaming
  • Facing financial problems but unable to stop
  • Playing to escape feelings of depression or loneliness
Keep in mind

These signs are not a sign of weakness. They are natural mental signals, and with the right support it is entirely possible to overcome them. The first step is acknowledgement.

Self-Assessment

Answer the questions below honestly. If most of your answers are "Yes", please reach out to la44's responsible gaming support.

01 Have you spent more than your set budget because of gaming?
02 After a loss, have you gone back to playing in an attempt to recover that money?
03 Have you tried to stop gaming but failed repeatedly?
04 Have you been hiding your gaming habits from family or friends?
05 Has gaming caused problems in your relationships or career?
06 Are you turning to gaming to cope with stress or frustration?
07 Do you feel uneasy or restless when you're not gaming?
Three or more "Yes" answers?

Contact the la44 support team right away or use the self-exclusion tool. You are not alone — help is always available.

How to use the protection tools

La44's responsible gaming tools are simple to use. Just log in to your account and activate them in one click from the Settings section.

1
Log In to Your Account

Log in to your personal account on la44 and click on your profile icon in the top right corner.

2
Go to Responsible Gaming section

From the settings menu, select the "Responsible Gaming" option.

3
Select Your Preferred Tool

Choose what you need — deposit limit, session time, loss limit, or cooling-off — and set your limit.

4
Confirm

After setting a limit, clicking the "Confirm" button will apply it instantly and a confirmation message will be sent.

Decreasing vs. increasing limits

Lowering a protective limit takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period — this helps prevent impulsive decisions made in the heat of the moment.

Self-exclusion: the strongest step you can take

Self-Exclusion is la44's strictest protective measure. If you feel you need a lengthy break from gaming, use this option.

  • Option to self-exclude for 6 months, 1 year, 3 years, or permanently
  • Once self-exclusion is active, access to your account will be blocked
  • No promotional emails or bonus offers will be sent
  • Your account cannot be reactivated before the exclusion period ends
  • Account recovery is not possible in the case of permanent exclusion
How do I self-exclude?

Go to Account Settings > Responsible Gaming > Self-Exclusion, or contact the la44 support team directly. We will action your request within 24 hours.

Protection of Minors

Only players aged 18 and above may register an account and play on la44. We have strict measures in place to keep minors away from gaming.

  • Age verification is mandatory at the time of registration
  • Age verification is collected during the KYC process
  • Accounts are immediately suspended if underage use is suspected
  • Reports from parents or guardians are acted on promptly
Advice for Parents

If you suspect your child or a family member is using la44, contact Support immediately. We will investigate promptly and take action. We also recommend using parental control software on your devices.

Where to find support

If you or someone you know is struggling with gaming, you don't have to face it alone. la44's support team and various assistance organisations are always there for you.

  • La44 Live Chat: Log in to the platform and reach us directly — active 24/7
  • Email Support: [email protected] — usually responded to within 24 hours
  • Activate protection tools from Account Settings at any time
  • Reach out to professional counselling and mental health services
Asking for help takes courage

Acknowledging a problem and asking for help is the greatest sign of strength. The la44 team is ready to support you with complete confidentiality.


Protection tools at a glance

View all responsible gaming tools available on la44 in one place.

Deposit Limit

Daily / Weekly / Monthly

Time Limit

Setting a session timer

Loss limit

Set a Loss Limit

Cooling-Off

Break of 1 day to 6 weeks

Self-exclusion

6 months to permanent

Reality Check

Regular Awareness Alerts


Responsible Gaming FAQ

Answers to the most frequently asked questions about la44's responsible gaming policy.

Yes. la44's limit-setting features are always available. Go to your account settings at any time to set a deposit limit, session time, loss limit, or cooling-off period. Reducing a limit takes effect immediately.

For a fixed-term self-exclusion, you may contact Support after the period ends to request account reactivation. Permanent exclusions, however, cannot be reversed.

Yes. The la44 support team provides awareness and assistance on responsible gaming. We can help you through tools such as self-exclusion and limit-setting. For serious addiction, we recommend consulting a professional counsellor.

You decide — 30 minutes, 1 hour, 2 hours, or 4 hours. Each alert will show a summary of your total play time, wins, and losses.

Contact la44 Support and share your concerns. We'll handle everything in strict confidence and take the necessary steps. We also encourage family members to seek professional mental health support.

Keep the Fun — Keep the Control

Make use of la44's responsible gaming features. Enjoy a safe entertainment experience and build healthy gaming habits by setting your own limits.

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